A smaller property on the west coast of Cozumel near shopping, restaurants, nightlife, and the ferry terminal, the all-inclusive Cozumel Palace caters more to couples and singles than it does to families. The miniscule manmade beach is barely a beach at all (this factor has a very strong negative effect on the Overall Beach Resort Rating, downgrading it from the lower A range to the lower B range) and the fitness center is small and cramped, with limited equipment; but the property offers a swimming pool just a few steps from the sea (overlooking it), great food for an all-inclusive at four on-site restaurants, a quality spa, nightly shows including fire shows, a commendable hotel staff, and luxurious accommodations. Rooms come with double whirlpool tubs, CHI hair products, liquor cabinets, mini bars, bathrobes and slippers, balconies with hammocks (in most) and excellent ocean views, and red wine upon arrival; Concierge Level rooms come with extra perks like private check-in/check-out, Apple TV, an upgraded mini bar, a beach bag, and a pillow menu. Loft Suites are larger and can accommodate up to six. Activities include top-notch scuba diving and snorkeling (Cozumel is home to Palancar Reef, the second largest coral reef in the world); excursions can be booked, but snorkeling is available right off the hotel’s dock as well. The resort offers $1500 resort credit to guests, which can be used for scuba tours, spa treatments, wine tastings or other services not covered by the all-inclusive package.
Departure COVID-19 antigen (rapid) testing is available on-site at no cost to guests (for up to two guests per room staying a minimum of three nights) traveling to the United States. Additional tests can be purchased for $19 USD. Results are received within 30 minutes. In the event of a positive test, guests can extend their stay at no additional charge for up to 14 days.