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Puerto Aventuras

Hard Rock Hotel Riviera Maya

1 hour 5 minutes from airport
All Inclusive
Top Strengths
Live Entertainment
Fitness Center Quality
On-Site Dining Variety
Resort Profile

With excellent live entertainment and on-site nightlife, the largest spa in the Caribbean with 75 treatment rooms, and plenty to do, this lively Hard Rock resort in Puerto Aventuras attracts a mixed crowd consisting of couples, families, and singles (the adults-only “Heaven” section, booked separately, is also popular among couples); this includes college Spring Breakers in March and April. The beach here is manmade; while it’s protected from the open ocean and has a calm cove that’s safe for swimming, its lack of a natural feel has a negative effect on the Overall Beach Resort Rating. However, the property offers rock music-themed décor and memorabilia in the rooms and common areas, great food for an all-inclusive with strong restaurant variety (there are five restaurants in the Hacienda section and four in the Heaven section; all Heaven restaurants are adults-only except for Toro, the steakhouse), kids and teens clubs, an excellent swimming pool area with a waterslide, a water park (“Rockaway Bay”) with a variety of impressive waterslides, an outstanding fitness center in Body Rock, and jacuzzi tubs and balconies in all rooms. The facilities are clean and well-maintained, and the overall service is professional and high quality. Other amenities include a beautiful golf course, tennis courts, bicycles, kayaks, Fender guitars for rent, and a climbing wall. In addition to its 75 treatment rooms, The Rock Spa boasts steam rooms, hydrotherapy current pools, and personal spa butlers; the Yoga Temple offers various genres of unique yoga classes as well. Excursions with activities such as snorkeling and jet skiing are available.

Complimentary COVID-19 antigen tests are available on-site for guests traveling back to the United States (up to two tests per room, minimum three-night stay required). Additional tests can be purchased for $50 USD each.

The TripValue score compares a resort’s Overall Beach Resort Rating to its average room price (which we express as the Price-Implied Rating). It tells you if the resort is relatively underpriced (a positive TripValue), overpriced (a negative TripValue), or fairly priced (an Even TripValue), on average.
Relative Value Analysis
Resort Scorecard
The Resort Scorecard shows the scores of the factors that drive the resort's Overall Beach Resort Rating, Tripfind's beach resort-specific overall quality score. The Star Rating uses the standard 1-5 star scale and the five attribute scores below it use a 12-notch rating scale, from A++ to F.
Star Rating
Beach Quality
Room Quality
On-Site Dining Quality
Service Quality
Pool Quality
Similar Resorts
The Similar Resorts peer comparison tool compares the resort you’re looking at to all other rated resorts in the Caribbean and Mexico. The percentages shown indicate how similar the resorts are based on what we call the “Resort DNA.”
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