Boasting one of the best hotel sports bars in the entire Mexico/Caribbean region, the Grand Palladium Colonial caters well to both families and couples; part of a sprawling five-property resort complex (Colonial, Kantenah, Riviera, White Sand, and Royal Suites) the Colonial section caters especially well to families due to its proximity to the kids club and small water park. The Colonial and Kantenah sections share space and are virtually the same (this is the older but more upscale area) and the White Sand and Riviera sections share space (where it’s a little more quiet); the Royal Suites section is adults-only and is the only area that other guests can’t access. There’s an extra fee to use the fitness and spa facilities (which are high quality, however) and timeshare sales pitches can be a nuisance; but the property offers outstanding restaurant and bar variety, a saltwater rock pool by the ocean, a very expansive main swimming pool, a good white-sand beach, an impressive six tennis courts (plus badminton and basketball courts and a soccer field, which is unique), a nightclub, outdoor showers in some rooms, and decent food for an all-inclusive. The Xtra Time Sports Bar has plenty of space and TV screens, games such as billiards, and snacks like cheesy garlic bread, wings, and other bar food. Activities include scuba diving, a sea turtle release program, beach volleyball, nightly entertainment, karaoke tournaments, archery, crocodile feedings (in a protected habitat), sailing, and deep sea fishing.
Free COVID-19 antigen tests are offered on-site to guests traveling back to countries that require it for re-entry, including the United States. In order to be eligible for the complimentary test, however, guests must be enrolled in the Palladium Rewards loyalty program before check-out (there is no cost for joining). Test results will be received the same day in digital format as required by the CDC. Guests should contact the Front Desk upon arrival to schedule. PCR tests are also available, at an additional fee. In the event of a positive test, the affected guest can quarantine at the hotel for up to 10 days at no additional cost, with up to three companions.