The casitas (“little houses”) section of the sprawling, all-inclusive, adults-only El Dorado Royale resort complex, the romantic El Dorado Casitas Royale caters well to couples with a serene, relaxed atmosphere. The beach, while not poor in quality, isn’t overly impressive for the Riviera Maya, mostly due to a rocky ocean (the sand is fine); this factor downgrades the Overall Beach Resort Rating from the upper to lower A range. However, the property is decidedly impressive by the numbers. The resort boasts 14 swimming pools, 15 restaurants, an incredible 10 swim-up bars, and an excellent 20,000-square-foot spa. The service is outstanding, too, with perks such as 24-hour room service and beach and pool butler service; the restaurants are also very good for an all-inclusive, although portion sizes can be small and reservations are often required. The Casita Suites come with roofless outdoor showers (“Aguas del Amor”), high ceilings, palapa rooftops, double sinks, full baths and showers, jacuzzis, air conditioning, ceiling fans, king beds, and more; some have private infinity pools or swim-up access. Guests have access to the restaurants, activities, and amenities of neighboring sister properties El Dorado Royale and Generations Riviera Maya, and bikes are available for rent. Activities include scuba diving, parasailing, kayaking, tennis, yoga and spin classes, wine tastings, and dance lessons. Jet skiing, ATV tours, and horseback riding are also offered on-site, which is unique for the Riviera Maya.
Complimentary on-site COVID-19 antigen tests are available for guests returning to the United States. PCR tests are also available at a discounted rate. In the event of a positive test, the hotel will provide accommodations for up to 14 nights free of charge.